Identify the surface and its history.
Record the flooring material, existing finish, known damage and previous treatment. Resolve uncertainty before selecting a chemical or mechanical process.
Separate routine care from periodic restoration.
Regular soil removal is different from deep cleaning, finish maintenance or restoration. Ask which tasks belong in the recurring price.
Continue with Scope & frequency.
Plan equipment, drying and access.
Discuss furniture movement, storage, power, water access and when the surface can be used again. Interruption matters as much as the method.
Adjust entrance planning for winter.
Snow, moisture, soil and deicing residue can change entrance conditions. Discuss mats, checks during operating hours and responsibilities for changing conditions.
Continue with Winter floor care.
Compare the complete floor-care scope.
Ask for the surface, proposed treatment, expected outcome, preparation and exclusions. No price or specific method is approved for this site yet.
Continue with Walkthrough checklist.
Match the method to the surface.
Confirm the surface, its condition and manufacturer guidance before selecting a cleaning method.